##Return and Refund Policy
Last updated: November 20, 2020
Thank you for shopping and gambling at Casino-alpha.com which is operated by LA Entertainment N.V., has its office registered in Abraham de Veerstraat 9 in Curacao. Company registration number 155288
INTERPRETATION AND DEFINITIONS
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy: You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to LA Entertainment N.V.
Service refers to the Website.
Website refers to Casino-alpha.com, accessible from Casino-alpha.com
Coins refer to all funds or credits you bought on Casino-alpha.com. Orders mean a request by You to purchase Coins from Us.
YOUR ORDER CANCELLATION RIGHTS
You are entitled to cancel Your Order within 14 days without giving any reason for doing so. The deadline for cancelling an Order is 14 from the date on which You received the Coins or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: firstname.lastname@example.org
We will reimburse You no later than 14 days from the day on which We receive Your order cancellation notice. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
CONDITIONS FOR RETURNS
In order for the Coins to be eligible for a return, please make sure that: The Coins were purchased in the last 14 days The Coins were not used yet. (this means you did not make any bets with them yet) The following Coins cannot be returned: The supply of Coins which are, after delivery, according to their nature, inseparably mixed with other items. We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
If you have any questions about our Returns and Refunds Policy, please contact us: By email: email@example.com